Privacy Policy

OMNI ECHO SOLUTIONS LLC · Last updated: July 29, 2026

OMNI ECHO SOLUTIONS LLC ("Omni Echo," "we," "us") operates AI-assisted leasing and answering phone lines for residential communities. When you call one of our lines or exchange messages with us, you are communicating directly with Omni Echo. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you call a leasing or community phone line we operate, or exchange text messages or emails with us, we may collect: your name, phone number, email address, housing preferences (such as desired apartment size, move-in timeframe, household size, and budget), voicemails, call recordings and transcripts (calls are recorded, and callers are notified at the start of each call), and information you choose to share so we can respond to your inquiry.

How We Use Information

We use this information to respond to your inquiries; schedule and confirm tours; send the recaps and follow-up messages you request; process rental interest and applications with the community you contacted; handle maintenance and service requests; and improve our services.

Text Messaging & Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

All text messages on our platform are first-party communications from Omni Echo, the operator of the phone line you called, about the inquiry you initiated. We do not sell mobile information, and we do not send marketing or promotional messages on behalf of any third party. To complete a request you make — such as scheduling a tour, submitting rental interest, or reporting a maintenance issue — your inquiry details are provided to the leasing office of the community you contacted and to the service providers that host and operate our platform (telephony and hosting vendors). These parties may use that information only to fulfill your request; they may not use it for marketing or promotional purposes. Message frequency varies, and message and data rates may apply according to your carrier plan.

Your Choices

Text STOP to any of our messages to opt out of texting at any time, and HELP for assistance. You may request access to or deletion of your information by emailing privacy@omniechoai.com or calling (855) 666-4324.

Data Security & Retention

We use commercially reasonable safeguards to protect your information and retain it only as long as needed for the purposes above or as required by law.

Children

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes & Contact

We may update this policy from time to time; the latest version will always be at this page. Questions: privacy@omniechoai.com · OMNI ECHO SOLUTIONS LLC, 20423 State Road 7 F6-118, Boca Raton, FL 33498 · (855) 666-4324.