OMNI ECHO SOLUTIONS LLC · Last updated August 21, 2026
These SMS Terms & Conditions govern text messages delivered through messaging services operated or supported by Omni Echo Solutions, LLC ("OES") for OES business customers, including residential communities, property owners, and property management companies.
OES provides technology that allows a community or other business customer to communicate from a dedicated or designated telephone number. Depending on the services enabled by that customer, messages may include leasing inquiry recaps, tour scheduling and confirmations, application or document reminders, property-question responses, apartment-search follow-up, resident account or rent-balance notices, payment reminders, account-status notices, maintenance updates, completion surveys, and other customer-approved service messages.
Messages are sent on behalf of the community, property manager, property owner, or business. OES provides the technology and may transmit messages as that customer's service provider. These programs are not used for unrelated third-party marketing or purchased lead lists.
Texts are sent only when the applicable customer and OES have a lawful basis, including consent where required. Consent may be collected during a recorded inbound call, through a website or guest card, through a lease or SMS addendum, through a resident portal, through a supported text command, or through another documented method permitted by law and carrier rules.
Consent and permissions are maintained by customer/community, telephone number, communication purpose, and program as applicable. Consent to receive text messages does not authorize outbound calls using an artificial, prerecorded, or AI-generated voice. Consent is not a condition of renting or purchasing property or services unless applicable law permits otherwise.
Message frequency varies based on the inquiry, account status, service request, and program joined. Leasing follow-up may continue while a person is actively considering housing. Resident notifications may recur while the person remains eligible to receive them and while relevant account or service conditions exist.
Message and data rates may apply according to the mobile carrier plan. OES does not charge a separate consumer fee for messages sent through these programs.
Reply STOP, STOPALL, CANCEL, QUIT, UNSUBSCRIBE, END, or another clear request to opt out. OES or the carrier may send one non-promotional confirmation. A customer may apply the opt-out more broadly than a single community or sender number, including across that customer's managed portfolio. The applicable suppression scope will be recorded and honored.
A later inbound call, email, website visit, office visit, work order, or guest card does not by itself erase a prior opt-out. A supported START or UNSTOP message clears the carrier or provider-level text block and is preserved as an opt-in event. START or UNSTOP does not by itself authorize every community, customer, or communication purpose and does not release a wrong-number, compliance, attorney, litigation, payment-arrangement, dispute, or other protected hold. Texting resumes only when the provider block is cleared and the proposed program has valid permission or another lawful basis under the customer's current rules.
Reply HELP to any message, email support@omniechoai.com, contact the community or business that sent the message, or call (855) 666-4324.
Supported carriers may include major U.S. wireless carriers and participating regional carriers. Carriers are not liable for delayed or undelivered messages. Delivery is subject to carrier, handset, network, platform, and filtering availability.
Personal information is handled as described in the OES Privacy Policy at omniechoai.com/privacy.html. Mobile information and text-message opt-in data will not be shared with third parties or affiliates for their marketing or promotional purposes.
OES may update these SMS Terms from time to time. The current version will be posted at omniechoai.com/sms-terms.html. Questions may be sent to support@omniechoai.com or (855) 666-4324.